📖 Managing expectations

Author

Naomi Karten

First published

1994

Editions in the catalogue

4

Catalogue id

OL3678871W

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Copies the catalogue knows about

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What the catalogue tags it with

ManagementConsumer satisfactionSoftware Engineering

On our lists

This work appears on Software Engineering.

Metadata from Open Library (CC0) · retrieved 24 Oct 2026 UTC.